08:29:42 08-04-2008
WRM Wesley: morning peifen! Some regard their jobs in servicing as just jobs so they maynot go the extra mile for customers or understand their needs. Pragmatism may be the issue here with some having a "just get the job done" attitude & not put their heart & passion into wat they do.
Reply: i do agree with you. guess it's in our culture to be more realistic than passionate. think u made a very good point...thanks! :)
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